Navegando por Autor "PRADO, Maria Lourde"
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- ItemDesafios à implantação da gestão do conhecimento: a questão cultural nas organizações públicas federais brasileiras(2013) BEM, Roberta Moraes; PRADO, Maria Lourde; DELFINO, NelsonPublic Service Corporations, as well as its employees are essential for the development of a nation. Thus, knowledge management plays a key role for the effective management of the main resource of these institutions, knowledge. In Public Service, subject to constant change and policies - that generate changes in the conduct of management -, knowledge management becomes increasingly important. Thus, reuse, recovery and use of knowledge are fundamental to the evolution and to frame modern techniques of carrying these entities. Thus, we tried to verify how the organizational culture is characterized as a challenge to the implementation of Knowledge Management in the Brazilian Federal Public Service, since it is detected, by means of a literature review, that among the main obstacles to Knowledge Management in public service, both in Brazil and other countries, are related to problems that confront cultural aspects such as behavior, interpersonal relationships, communication, resistance. Therefore, it have been identified as alternatives to solve problems of this nature, the ones related to the creation of policies to encourage the Knowledge Management and also group motivation, as well as collective learning, knowledge sharing, skills development, among others.