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Análise Crítica da Pesquisa em Comportamento Informacional Segundo as Demandas da Empresa Intensiva em Conhecimento
(2015) DE SORDI, José Osvaldo; AZEVEDO, Marcia Carvalho de; MEIRELES, Manuel
Firms with intensive use of the knowledge resource (KIF) demand a comprehensive and complex process of information management in terms of activities. The informational behavior models used in information management research are originated in Information Science and are directed to specific interests of libraries, focused on activities of search and selection of information. These models do not cover, for example, behaviors related to learning activities, contribution and disposal of information. This research addresses this gap, it analyses the adequacy of the research and scientific models in information behavior in relation to the diversity of informational behaviors required to employees who work in KIF. There was a lack of scientific research that analyzes the informational behavior in a large, diversified and integrated manner, according to the demand of KIF. Besides showing this gap/opportunity for scientific research, this paper presents a comprehensive and consolidated framework of the various informational behaviors found scattered in the literature, classified according to each of the different stages of the information management process demanded by KIF.